abb77 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how abb77 ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who access or use the abb77 website and associated services at abb77.io.

By registering an account with abb77, depositing funds, placing bets, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any provision of this Policy, you should discontinue use of the platform immediately.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of the contractual framework governing your relationship with abb77.

abb77 is an online betting and casino platform operated for and directed at adult players (aged 21 and above) based in Bangladesh. The platform offers sports betting (including cricket, football, kabaddi, and more), live casino games, slots, and other gambling entertainment products, all denominated in Bangladeshi Taka (BDT).

For the purposes of this Privacy Policy, abb77 is the data controller — meaning we determine the purposes and means of processing personal data collected through our platform. All queries relating to data privacy should be directed to our support team at the contact details set out in Section 15 of this Policy.

abb77 collects the following categories of personal data from players registered on or interacting with the platform:

Full legal name, date of birth, gender, nationality, and copies of government-issued identity documents (National ID Card, passport, or driver's licence) provided during account registration or KYC verification.

Email address, mobile phone number, and residential address (including city, district, and postal code within Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).

Payment method details (bKash account number, Nagad account number, Rocket account number, Upay reference, Visa/Mastercard details, Dutch-Bangla Bank or BRAC Bank account references), deposit and withdrawal transaction histories, account balance records, and bonus redemption records. Full payment credentials such as complete card numbers are not stored on abb77 servers — these are handled directly by our encrypted payment processing partners.

Username, account creation date, login timestamps, session durations, betting history, game play records, bonus activity, responsible gaming tool settings (deposit limits, loss limits, self-exclusion status), and all communications between you and the abb77 support team.

IP address, device type and model, operating system, browser type and version, screen resolution, time zone settings (Bangladesh Standard Time, BST, UTC+6), and referring URL. This data is collected automatically when you access the abb77 platform.

Information about how you interact with the abb77 platform, including pages visited, features used, search queries entered, links clicked, error reports, and performance data generated during your sessions.

abb77 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically as you use the platform, including cookies, server logs, session tracking tools, and analytics software. See Section 12 for our full cookies policy.
• Third-party sources: Data received from payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank) in connection with transaction verification; identity verification service providers; and fraud detection services.

abb77 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your abb77 account; verifying your identity; processing account closure requests.
• Service delivery: Processing deposits and withdrawals in BDT; settling bets; delivering bonus credits; providing access to casino games, slots, and sports betting markets.
• Regulatory compliance: Fulfilling Know Your Customer (KYC) obligations; detecting and preventing money laundering and fraud; complying with any applicable legal requirements.
• Responsible gaming: Monitoring betting behaviour to identify potential problem gambling indicators; implementing player-requested deposit limits, loss limits, and self-exclusion arrangements; delivering responsible gaming communications.
• Customer support: Responding to enquiries, complaints, and disputes submitted via live chat or email.
• Platform security: Detecting, investigating, and preventing unauthorised account access, cheating, collusion, and other prohibited conduct.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, reliability, and user experience of the abb77 platform.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time by contacting our support team.

abb77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the contract between you and abb77 (the Terms & Conditions) — including account creation, transaction processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering checks and age verification.
• Legitimate interests: Processing necessary for abb77's legitimate business interests, including fraud prevention, platform security, and service improvement — provided such interests do not override your rights and freedoms.
• Consent: Processing carried out on the basis of your freely given consent, such as receiving marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

abb77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: Financial data is shared with our payment partners (including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank) to the extent necessary to process your deposit and withdrawal transactions.
• Identity verification providers: Identity and document data may be shared with third-party KYC service providers engaged by abb77 to verify player identities and comply with anti-money laundering requirements.
• Technology partners: Technical and usage data may be shared with software providers, hosting infrastructure partners, and analytics service providers engaged to support the operation and improvement of the abb77 platform. All such partners are bound by data processing agreements requiring them to process data only on our instructions.
• Legal authorities: Personal data may be disclosed to law enforcement agencies, regulatory authorities, or courts where abb77 is legally required to do so or where such disclosure is necessary to prevent or detect fraud or other criminal activity.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer in advance where reasonably practicable.

Some of the third-party service providers engaged by abb77 to support platform operations may be located outside Bangladesh and may process your personal data in other jurisdictions. Where data is transferred internationally, abb77 ensures that appropriate contractual safeguards are in place to protect the transferred data to a standard at least equivalent to the protections described in this Privacy Policy.

By using the abb77 platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions where technically necessary for the delivery of our services.

abb77 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. In general, the following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with standard financial record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for a minimum of two (2) years from the date of the communication.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form; thereafter anonymised or deleted.

Where data is retained beyond the period of active account use solely to meet legal obligations, access to that data is restricted to authorised compliance personnel and it is not used for any operational purpose.

abb77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the abb77 platform.
• Encrypted storage of sensitive personal and financial data on secure server infrastructure.
• Strict role-based internal access controls, ensuring that only personnel with a legitimate operational need can access player data.
• Regular security assessments and vulnerability testing of platform systems.
• Two-factor authentication options for player account access.
• Automated fraud monitoring and anomaly detection systems operating continuously.

As a player on the abb77 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected].

abb77 uses cookies and similar tracking technologies to operate the platform effectively and to improve the player experience. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on the abb77 platform:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that maintain your login state and security cookies that protect your account. These cookies cannot be disabled without impairing the core functionality of the platform.
• Functional cookies: Used to remember your preferences, such as language settings and betting display options, to provide a more personalised experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the abb77 platform, enabling us to identify areas for improvement. No individually identifying information is stored in analytics cookies.
• Performance cookies: Used to monitor platform load times, error rates, and other technical performance metrics.

You may configure your browser to reject or delete cookies at any time. Please note that disabling strictly necessary cookies will affect the functionality of the abb77 platform and may prevent you from logging in or placing bets correctly.

The abb77 platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during the account registration and KYC process.

If abb77 discovers or reasonably suspects that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all associated data will be reviewed, and the data will be deleted to the extent permitted by our legal obligations. Any funds held in an underage account will be handled in accordance with our Terms & Conditions.

abb77 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable advance notice to registered players via the email address on file or via a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the date on which the most recent revision was made. Your continued use of the abb77 platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your data.

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way abb77 processes your personal data, please contact our Data Privacy team through the following channels:

• Live Chat: Available 24/7 via the abb77 platform — the fastest route to our support and privacy team.
• Email: [email protected] (plain text — not a clickable link)
• Response Time: We aim to acknowledge all written privacy enquiries within 48 hours and to resolve substantive requests within 30 calendar days.
• Operating Hours: Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.